Notification of Deferred Dispute: Case no.PP-003-101-678-044Such try.We are contacting you to let you know that one of your buyers recently visited the Resolution Centre and attempted to open a dispute against a payment. The buyer wished to dispute the payment sent on 18 Feb 2014 (Transaction 1U658854R9624151G). This dispute has been deferred because it was not opened within 45 days of payment.
Although this dispute is not eligible for negotiation in the Resolution Centre, we have noted that the buyer was dissatisfied with this transaction.
We encourage you to work directly with the buyer to resolve this matter and take this opportunity to provide customer service as you see fit.