Hello, everyone--
I'd like to take few minutes of your time to read the following post throughly and without looking for any hidden reason.
There have been a lot of discussions lately regarding to server itself, anti-cheat engine, unprofessional punishments and among other things so I'd like to clarify few things to address your concerns.
Anti-Cheat Engine
As said previously in other thread(s) we will be making few adjustments to our anti-cheat engine and the way it recognizes a cheat engine to lower the possibility of false positives and wrongful suspensions. However, let it be known that the engine itself has been quiet powerful against those who truly cheated and deserved a ban but again with the information we are gathering from Open Beta adjustments will be made.
We have disabled automatic ban issued by our anti-cheat engine while we make the necessary adjustments to its false positive detection.
Server Feedback
Unfortunately it is impossible to please everyone; however, we do our best to do that but we also need the support of our members...It sadness me to say that every time I log on to the forums, there is always constant flaming, swearing, and other immature actions towards the people who are working around the clock to deliver what M-Game and/or K2 Network couldn't. It wouldn't hurt to have some posts supporting our cause instead of bashing it in almost every post we make.
With that said...We are closely monitoring the feedback we receive from our players; however, if you truly want your voice to be heard then it is in your best interest that you do it politely and give a reason as to why we should do it.
Example:
Exp rate sucks! - This is NOT a feedback and it will be ignored.
I personally believe that the current exp rate is underwhelming because [insert your reason] and for that reason it should be increased to [what you have in mind]. - This IS a feedback.
I think sometimes people are forgetting the fact that all of this is being done when we are done with our daily responsibilities (college, job, family, etc.) and this is something we do on our spare time. I do not wish to speak on behalf of others but I already have enough drama as it is in my own life and I really don't need any e-drama especially from this forum. There have been many times when I asked myself "Why am I doing this?", "Is it really worth it?" so keep us in-mind when you are posting.
Unprofessionalism
First of all, I'd like to apologize to Grosman due to unprofessional punishment he received regarding to a name change and let it be known that an action like that will NOT be performed against any player from now on. We've been doing our best to keep things professional from step one but we are also human beings so we kindly ask that you keep that in mind while you are addressing an issue.
@Grosman: Please send me a private message including a new name you would like to use during the Open Beta and I will see if you can be given that name (provided that no one has taken it in-game already).
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