I finally got this.
Hail xxxxxxx!
Rest assured, you are not forgotten. We are working to resolve this as soon as humanly possible and are taking the necessary steps to do so. I apologize for the inconvenience that this may cause and thank you for bearing with us while we attempt to resolve the issue. Thank you for being a loyal customer and for playing Knight Online!
-Knight Online Customer Support Team
Stay tuned -_-
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