The best way to describe K2.

[lusian]

Originally posted by morax
Excuse me if i ramble on a bit im quite drunk, anyway moving on.

I have spoken to someone at K2 (a high employee im not giving names) he said that poor customer support for knight online was based around a poor product.

To put things in perspective he is saying customer support cannot handle the amount of support tickets per day due to the fact KO is poorly coded etc, this causes loss of data (levels items etc) customer support cannot deal with this. Basically until Mgames pull their finger out their arseholes and start improving this game theres not much K2 as a provider can do.

I read your post and agree with 80% of what you said, thing is K2 is just the middle man here, we cant blame them for everything they do not create the game..... Its like buying an Ipod from your local electrical store and blaming them when it goes wrong... when really the only person at fault is apple. *

I have personally never had a problem with K2 except when corrupt arestides tried fucking with my account, i have found the service pretty reliable and never had a hacking or lost item... maybe im lucky.

you are one of a kind -_-

[Chemical]

Morax, You can carry my babies.

[Arca_]

u dont have any

[morax]

Originally posted by lusian+--><div class='quotetop'>QUOTE(lusian)</div>

<!--QuoteBegin-morax

Excuse me if i ramble on a bit im quite drunk, anyway moving on.

I have spoken to someone at K2 (a high employee im not giving names) he said that poor customer support for knight online was based around a poor product.

To put things in perspective he is saying customer support cannot handle the amount of support tickets per day due to the fact KO is poorly coded etc, this causes loss of data (levels items etc) customer support cannot deal with this. Basically until Mgames pull their finger out their arseholes and start improving this game theres not much K2 as a provider can do.

I read your post and agree with 80% of what you said, thing is K2 is just the middle man here, we cant blame them for everything they do not create the game..... Its like buying an Ipod from your local electrical store and blaming them when it goes wrong... when really the only person at fault is apple. *

I have personally never had a problem with K2 except when corrupt arestides tried fucking with my account, i have found the service pretty reliable and never had a hacking or lost item... maybe im lucky.

you are one of a kind -_-[/b]

Whats that meant to mean? and.... hmmm babies lol

[wraith86]

morax he means your the only person to stoop so low as to defend K2 and say they are good.

[kohack]

if they just fill our inns of +21's or +10's and +5 unique jerwerly support tickets, hacked acc's and shit like that would be over

besides, some ppl actually have +10's and they suck, so... equal conditions for every1 will end up in a skill contest

p.s. babashopers dont reply to my msg!!! its illegal and retarded to buy items with real cash, oke? :lol:

[morax]

Originally posted by wraith86
morax he means your the only person to stoop so low as to defend K2 and say they are good.

Thats what i thought he meant, thing is im not defending them, im just saying you cant blame them for everything MYKO had the same problems, the problem is the game not the host. Yeah sure K2 should start to answer customer support tickets quicker but they must get 1000s a day...... impossible.

If it takes them 10 minutes to solve someones problem thats only 6 per hour per employee.... 42 in a day... no-where near enough, from a business point of view youd need like a team of 20+ people working constantly clearing the backlog.

I just think we all blame K2 quick when things go wrong even though the game is at fault.

[wraith86]

there you go defending K2 again man.. even if you put CS aside why dont they ban cheaters that ive seen for months in CZ/DCZ? why are the servers always crashing? why do they lie to us about reimbursing us with 1 premium day?

[susGe]

Originally posted by morax+--><div class='quotetop'>QUOTE(morax)</div>

<!--QuoteBegin-wraith86

morax he means your the only person to stoop so low as to defend K2 and say they are good.

Thats what i thought he meant, thing is im not defending them, im just saying you cant blame them for everything MYKO had the same problems, the problem is the game not the host. Yeah sure K2 should start to answer customer support tickets quicker but they must get 1000s a day...... impossible.

If it takes them 10 minutes to solve someones problem thats only 6 per hour per employee.... 42 in a day... no-where near enough, from a business point of view youd need like a team of 20+ people working constantly clearing the backlog.

I just think we all blame K2 quick when things go wrong even though the game is at fault.[/b]

do you have any idea how much money K2 makes off there customers? They make more then enough to pay for a good customer support team, and yes all of the blame goes directly to K2. They did not make KO, but they do take responsibility for it. Any and all problems from KO are there problem. We bitch to them and they bitch to Mgames. Them not being able to deal with Mgames is not our problem.

[hello]

Originally posted by jap190
Its the players fault not K2. The players themselves are stupid idiots and always get hacked. Ive been playing K2 KO since it came out and still do now and never in my life have i ever got hacked,I always login to there sites. Hell, I even registered on hacking websites and never ever been hacked. The players are the idiots that are asking K2 to help them for their idiototic things they did, Also with premium i always get a helpful response from K2 always less then 24 hours. Also Hundreds of bugs? i wanna see you name atlease 50 bugs.

omg.. u must either b bribed by k2 or obviously retarded. i think u r the only 1 that praised k2 for their "outstanding" customer service and their "great" sense of responsibility in handling bugs or problems.

i think u have not even realized that all the replies by cs r mostly computer generated. omg... wait... sry.. i 4got u r obviously retarded... sry...

[Colomka]

Originally posted by Cerius
syncmaster753df
Kekurikekukaka


Joined: 28 Dec 2005
Posts: 81

Posted: Wed Sep 27, 2006 11:28 pm * *Post subject: * *

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you all are setting yourself up for more dissapointment... *

they say that they aren't going to be able to continue with development till after the holidays...which doesn't mean the patch will be ready then. it mean that the patch will resume development after the holidays...so who knows how long it will take till the patch is actually completed. *

now with that said...they previously stated that it the release would be about a week after they were able to sucessfully install the patch. *

so lets say it takes them another couple weeks AFTER the holidays, then they have to successfully install it, then maybe AFTER another week they will release logos. *

when all is said and done, don't expect anything till 3 weeks or so after their holiday...which means the end of october. *

also...i wouldn't count on anything K2 tells you anyways, they have had one excuse after another for eveything. K2 ALWAYS over promises and under delivers. its a common mistake among poorly managed companies. *

hasten anyone else noticed they keep giving false promises over and over? this way they keep the players who might spend money on premium around here without just finding something else to do with their time and move on from KO. if they said honestly a realistic timeframe, they would loose quit a few potential premium buyers. *

this game is so addictive that a monkey could publish it and still be somewhat successful. imaging hoe enormous the community would be if it was managed by professionals?? this game could have been GREAT. BUT now....it is becoming old, the graphics are becoming more and more outdated and the potential is slowly slipping away. they will milk it for what its worth for a long as they can, and you can bet that service or responsibility of K2 will ever get better for this game. *

K2 handles a few games, not just KO. this game isn't on the top of the priority list because it has so many problems, they wont directly be able to make it any better. that's the dev's jobs. don't expect things to get better, they will get worse and worse until eventually KO is shut down because the community is so small that people get bored. *

which brings me to another point....the newest server pathos is slow as snail snot because the gms on pathos actually do their job...therefore there are less players because a large part of the KO community wont play without cheats. as it has been said b4, many of them play at cafe's which charge by the hour, and people just cant afford to be a top player that way. *

don't you think releasing ANOTHER server will make the community that much smaller??? well... it would unless they don't hire many gms to police it, so you can also expect a great deal of cheaters. without the cheaters, the community will become too small to sustain interest in the game. people on pathos are very very bored because its always the same 40 people in CZ. diluting this pool of players will just make things worse. *

so why would K2 open a new server then? simple, they get a rush of premium buyers who want to lvl to the top. every new server gets a rush of people that think they will be the best clan, the king etc...and the only way to do that is to have premium until you are done lvling. so after awhile, old servers have less and less premium buyers. keep opening new servers, and you keep the premium coming in. *

the life span of KO is not much longer, things will slow down over the next year or two until people move on to other games. in the meantime, they are just trying to milk it for all the money they can. *

its just business. it makes sense, i would do the same for strictly business reasons....but that doesn't justify the the lies, fraud and way they treat their customers though. that's just poor management on their part, they loose a lot of money on this game sue to lack of customer support. they are smart in some ways and absolutely ignorant in others. obviously a new company with inexperienced management.
Last edited by syncmaster753df on Wed Sep 27, 2006 11:30 pm; edited 1 time in total *

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I can't believe how right this guy realy is o_O Hurts me to see how far this game has gone beyond repair *
This was posted on the Logos section on the official forums.. The KOL-Admin is pushing his luck over there to the limit. How long could it take before the community stops believing the shit thats been coming out of K2's ass? Y'all need to wake up!!

rofl i was goona post this yesterday.. but i tohught, im goona get flamed for it rofl .

Yea its a very good post.

[zetazeta]

k2 loves penis