whats in those messages :
first one(by me) :
Hello costumer support .
A few days ago I decided I want to go to the human side .
Unfortunately , I found out that the Nation Transfer has been disabled .
Now I wanted to ask u if there is any way that I can do the Nation Transfer without the Power Up Store , maybe through here or through a GM ingame .
Thank u in advance ,
first answer (by rick) :
Hail _! I'm sorry that I will be unable to resolve this issue personally and must escalate this to another department. Please be assured that your issue will be resolved as soon as possible. Should you have any other concerns, please submit another ticket. Thank you for your patience while we work to resolve this for you. -Knight Online Support Team
second answer (by csrep25) :
Hail _! The best way to resolve this issue is talking a gm in game. When the GMs are online working, you can try to /pm them also. Be advised that they get many PMs at a time, so you might have to wait a bit to speak directly to one. Thank you. -Knight Online Customer Service Team
its not about whats written in the messages , its about that they actually answered my question and actually DIRECTED me to the right man...
k2 getting better ? ;<