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CS reply need help

This is a discussion on CS reply need help within the General Chat forums, part of the Knight Online (ko4life.com) category; i got this reply Please resubmit this response under the general category so that we may better assist you. Our ...
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  1. #1
    wtf?pwt?
    Guest

    Default CS reply need help

    i got this reply

    Please resubmit this response under the general category so that we may better assist you. Our departments do not have the ability to forward this to the appropriate personnel at this time. We apologize for this inconvenience and thank you for playing Knight Online. -Knight Online Support Team

    what does this means ?
    i click Submit Support Ticket and choose Other (Please specify)...
    is there another way ? like to submit it in a general section or smth ? :S

  2. #2
    Senior Member
    Join Date
    May 2006
    Location
    Bosnia And Herzegovina
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    Default

    Few days ago I had a same problem. But I submited like 15 CS tickets explaining that I have a different problem and nothing from general section suites it! After 10th ticket they started to answering me.

    BTW, write support ticket like you are pissed off (lots of CAPS and !) and say that you'll never pay for game anymore etc... It worked for me ! GL

  3. #3
    Cadence96
    Guest

    Default

    Originally posted by wtf?pwt?
    i click Submit Support Ticket and choose Other (Please specify)...
    Wrong... you have to purchase Premium Service and a new option will be unlocked.

  4. #4
    suksu_5
    Guest

    Default

    but it to general injury or something then they will send it to the right department themselves ^_^

  5. #5
    Senior Member
    Join Date
    Aug 2006
    Location
    Durham England
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    2,005

    Default

    yp, they say please send under billing, but billing is only available to prem (i think), it's one of em

  6. #6
    wtf?pwt?
    Guest

    Default

    ok ty all for the help!
    <3

  7. #7
    Banned
    Join Date
    Mar 2006
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    NJ, USA & India
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    4,357

    Default

    why do u all bother putting in cs tickets when there is no cs for this game zzzzzz

  8. #8
    UberGruber
    Guest

    Default

    would u send sc ticket if u didnt recive ur trina or there something gone wrong with ur char?
    or u would just leave it as it is and hope it fixes it self

  9. #9
    Banned
    Join Date
    Mar 2006
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    Originally posted by UberGruber
    would u send sc ticket if u didnt recive ur trina or there something gone wrong with ur char?
    or u would just leave it as it is and hope it fixes it self
    i would not send in cs ticket at all man and i dont when my shit is messed up...i dont pm gm to fix it either

    i take it on the chin and move on since i been k2ed 100 times already

    whats point in sending cs ticket in for trina when it will NEVER get done....i prefer not to waste my time with that....no point in getting more frustrated at no replys and no restitution

  10. #10
    sunman
    Guest

    Default

    cs works, it just takes like 2 weeks before anything happens, just spam every day and they'll fix ur shit.

  11. #11
    zetazeta
    Guest

    Default

    +1, spam spam spam, and they will answer.. with non automatic responses :P

  12. #12
    Banned
    Join Date
    Mar 2006
    Location
    NJ, USA & India
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    4,357

    Default

    Originally posted by zetazeta
    +1, spam spam spam, and they will answer.. with non automatic responses :P
    stop posting pics of my gf in ur sig dude its getting annoying now <_<

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