Customer Service Response

[Avatero]

I quess they are busy now, waiting 4 days aswell. I quess I'll never be able to cypher

[pelos]

I quess they are busy now, waiting 4 days aswell. I quess I'll never be able to cypher

What error are you getting when you try to use a cypher ring?

[pureownagenl]

im olmost waiting 1 month fore my restoration i got hacked 2 days afther i buy prem then i send ticked waited like 1 week fore 1 ste replay now my premium got like 3 days left and they got all infos they need from me i gave them evry thing

i just think they r waiting fore my prem to run out so they can say oh sry u got no prem bb ><

[pelos]

That makes no sense as non-premium accounts are being restored as well.
It just takes time.
Last I heard Athenrye had over 400 accounts in his queue alone. Most hadn't been investigated yet.

[pureownagenl]

That makes no sense as non-premium accounts are being restored as well.
It just takes time.
Last I heard Athenrye had over 400 accounts in his queue alone. Most hadn't been investigated yet.

ow i dident know that sry

but stil 1 month of prem waisted is a lot but ok il wait

[pelos]

ow i dident know that sry

but stil 1 month of prem waisted is a lot but ok il wait

Ask for your premium to be replaced when they get your account fixed. I don't know if they will do it or not but it can't hurt to ask

[Tecred]

Wow, lol its official K2 support went into a coma?

[pureownagenl]

Ask for your premium to be replaced when they get your account fixed. I don't know if they will do it or not but it can't hurt to ask

ye ok pelos il try but first i want my items back ^^

[AmiT]

ermm wel it took them 5 days to reply to my first one, been 5 days on my 2nd one, but i can wait.

[affiance]

I'm approved for being restored, hooray!