after many tickets, and few threat's i got this:
"Thank you for contacting the Knight Online Customer Support Team. We are aware of the current issue regarding Nation Transfers and working hard to get it resolved as soon as possible. At this time, we will be awarding your account with 2000 Knight Cash to refund your purchase of a Nation Transfer Scroll that did not go through. Once Nation Transfers become available again, you should be able to transfer over to your desired Nation. We apologize for any frustration that this may have caused. Thank you for your continued patience and support! -CSR Cylonian"
... and theyre really restored my KC can't belive it ^_^