Page 2 of 2 FirstFirst 12
Results 16 to 21 of 21

Customer Support FTW

This is a discussion on Customer Support FTW within the General Chat forums, part of the Knight Online (ko4life.com) category; Yea, K2 is doing much more for the player than before....
Page: 2


  1. #16
    Senior Member
    Join Date
    May 2006
    Location
    your TV
    Posts
    5,497

    Default

    Yea, K2 is doing much more for the player than before.

  2. #17
    Speed_King
    Guest

    Default

    Well here is an update on what happened. I posted in the official forums about this and Linus replied the following:
    I already saw your post on Ko4life and forwarded it to the billing department. They should be contacting you soon.[/b]
    [/b]
    Dammit, I thought they banned Buddah from ko4life... h34r:

  3. #18
    MeinKampf Diez Senior Member DrUnKeNmAsTeR's Avatar
    Join Date
    Apr 2006
    Location
    Germany
    Posts
    1,695

    Default

    Well here is an update on what happened. I posted in the official forums about this and Linus replied the following:
    As i said, i had sent another CS ticket. Thanks to Linus i got a real answer and what seemed to be something actually written by a human being, it said i would get a refund. I said that i didnt want a refund because i canceled CB (which is true, Click and Buy can suck on my balls...) so i asked them if they could at least stack the premiums. Not much time passed before i logged in and had 1400+ hours left on premium, the trina and the 800G1 credits.

    Just wanted to thank Linus for his help and also give a thumbs up for the CS team. They fucked up but they came through in the end. Maybe this is a sign of good things to come ?[/b]
    you think anything changed because they helped you

    they helped 1 guy and in the same week they K2'ed 100 more customers

    welcome to the reality ^^

  4. #19
    Senior Member
    Join Date
    May 2006
    Location
    your TV
    Posts
    5,497

    Default

    you think anything changed because they helped you

    they helped 1 guy and in the same week they K2'ed 100 more customers

    welcome to the reality ^^[/b]
    Nah, they're doing much more then before.

    -Fixed most hacks (only HF left that works like a real hack right now)
    -Banning gm's
    -as you can see trying to do at least some support.

    Don't forget that a lot of idiots send CS tickets for so bad reasons, like that guy who thought that made his raptor +7 back to +1, and in fact he just rebirthed it..

  5. #20
    IsgurosBous
    Guest

    Default

    Big bro Linus is watching us

  6. #21
    WaSaBaBasdf
    Guest

    Default

    Good point that they finally helped you..
    i sent so many tickets at customer support and a lot pms to calimaestro at official forums but still got no answer...
    in my opinion you are lucky :P

Page 2 of 2 FirstFirst 12

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •