did u guys notice that if u dont have premium u do not have the option to send a general inquiry. ive been hacked for 2 months with no premium. and i bought premium today hoping that i will get a rollback. so for 2 months i was sending blocked account tickets saying i was hacked. and only response was that the would have to forward to another department. i thinks is retarded u have to buy premium on an account u "might" get rolledback.