I havent even seen anything that can be named as "service" :lol:
Well lets see hows it in Archlord. 2 times i havent found quest boss- asked about it in GM chatroom and bosses were spawned for me 2 min later. Send fraps about 2 macroers- 15 min later banned. Told about macroer in GM chat- Gm came 4 min later, guy was banned. Asked help coz friend got some error in tech help- 1 hour later responce came. Had problems buying credit (like knightcash)- credit came, 6 GMs pmed me saying they are terribly sorry etcetc, money was returned so i got it for free.
Hf in KO