K2 Customer Support improvement

[fakitol]

I submit a ticket:
My account was hacked and so on....

That's the answer from the Customer Support :

"Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.
Hello,

Thank you for contacting Gamersfirst Customer Support.

We regret to inform you that this account was observed performing an activity which violates our posted Terms of Service policy.
Violation: Third Party Tool Use
Account Status: Account Termination"

BTW account is still active. That's so funny. Thank you K2 Customer Support for my items restoration, LOL. That's a new way to restore stolen items-BAN

[LBHO]

wow... they are at a whole new level. xD

[razor]

nothing beats this though:

*items get hacked*
*files ticket*
"sorry but to access to support on this matter you must purchase premium
*buys prem*
"sorry but we do not perform item restorations, we can understand the loss of items can be frustrating blah blah FUCK YOU CUSTOMER

yeah, im glad im over this.

[fakitol]

nothing beats this though:

*items get hacked*
*files ticket*
"sorry but to access to support on this matter you must purchase premium
*buys prem*
"sorry but we do not perform item restorations, we can understand the loss of items can be frustrating blah blah FUCK YOU CUSTOMER

yeah, im glad im over this.

A++++++++++++, LOL

[ilovemyko1]

nothing beats this though:

*items get hacked*
*files ticket*
"sorry but to access to support on this matter you must purchase premium
*buys prem*
"sorry but we do not perform item restorations, we can understand the loss of items can be frustrating blah blah FUCK YOU CUSTOMER

yeah, im glad im over this.

Yeah they did that shit to me too...