I am playing on server GAIA, and my character got hacked today. I just logged in after being offline for a few hours and i see my character naked, all items stolen. I play ardream character. all by myself, no sharers. I've spent over 400 USD on this account, I've bought like 4 premiums and so many PUS items so it's all money wasted if i don't get restored...
Stolen Items :
Mirage Dagger+11 rev
Rogue Chitin Set+5 rev
I have tried to make OTP on my account, but I never managed to succeed. Every single time I try to login OTP i get some error message and trust me, I've tried over 20 times to activate my OTP. I don't know what to do now. I have lost all my items that I spent real money on... recently you had a restoration process going on and it was until 15th September, but how am I supposed to know that I will get hacked on the 16th of September? Please help me with this. Is there any chance sumbitting a ticket can help me ? I know that support system is quite messed up and probably nothing will happen...