Umm there was a post a while back where some dude posted a link to some site where you can send in your complaints about K2. It was some company that makes sure that companies like K2 are providing good CS to their clients. It was posted in KOR few months back. I don't remember who posted it or what was the name of the topic. IF YOU know what i'm talking about please post the link of that site, or give me the name of that company, anything would be good.