Page 2 of 2 FirstFirst 12
Results 16 to 21 of 21

I Heart CS !!!

This is a discussion on I Heart CS !!! within the General Chat forums, part of the Knight Online (ko4life.com) category; Originally posted by WindWaker i actually got a Non Random message today / i think... i was bitching them for ...
Page: 2


  1. #16
    Ruthless
    Guest

    Default

    Originally posted by WindWaker
    i actually got a Non Random message today / i think... i was bitching them for 1 month to change my sq, and today they answered me :

    °Hail xxxxxxxxxxxx! Your payment information for the account has been verified. The information that we need from you now is your new secret question and answer. In order to choose a secret question, I need you to visit our website http://www.knightonlineworld.com. Click on the "register" link for new accounts, you do not need to create a new account, but I will need you to scroll down to the bottom of the page. Please find the drop down menu where it says "enter a hint to remind you of your secret key". From this drop down menu, please select one, and write it down. Now that you have chosen a new secret question, please think of a secret answer, once you have this information; please submit a new ticket with that information. Once we have received this information, I will make the necessary changes to your account from the information provided. I apologize for any inconvenience this may have caused. Thank you for playing Knight Online. -Knight Online Customer Support Team
    oh please...they only do it for the girls <_<

  2. #17
    Senior Member Raine's Avatar
    Join Date
    Mar 2006
    Location
    Australia
    Posts
    285

    Default

    Originally posted by Ruthless+--><div class='quotetop'>QUOTE(Ruthless)</div>
    <!--QuoteBegin-WindWaker
    i actually got a Non Random message today / i think... i was bitching them for 1 month to change my sq, and today they answered me :

    °Hail xxxxxxxxxxxx! Your payment information for the account has been verified. The information that we need from you now is your new secret question and answer. In order to choose a secret question, I need you to visit our website http://www.knightonlineworld.com. Click on the "register" link for new accounts, you do not need to create a new account, but I will need you to scroll down to the bottom of the page. Please find the drop down menu where it says "enter a hint to remind you of your secret key". From this drop down menu, please select one, and write it down. Now that you have chosen a new secret question, please think of a secret answer, once you have this information; please submit a new ticket with that information. Once we have received this information, I will make the necessary changes to your account from the information provided. I apologize for any inconvenience this may have caused. Thank you for playing Knight Online. -Knight Online Customer Support Team
    oh please...they only do it for the girls <_<[/b]
    Actually, I got that once upon a time too (3 weeks ago) - after spamming them for 2 months.
    It's another automated message that means nothing, it's more efficient (ie. wait another two months) to send them your new sq by another support ticket on the same account.

  3. #18
    OLD1953
    Guest

    Default

    They are hiring new ppl, and several have told me they've had CS actually fix something, so maybe things are finally going to look up a little.

    Wife says I'm an incurable optimist.

  4. #19
    Banned
    Join Date
    Mar 2006
    Posts
    1,586

    Default

    Originally posted by Raine+--><div class='quotetop'>QUOTE(Raine)</div>
    Originally posted by Ruthless@
    <!--QuoteBegin-WindWaker

    i actually got a Non Random message today / i think... i was bitching them for 1 month to change my sq, and today they answered me :

    °Hail xxxxxxxxxxxx! Your payment information for the account has been verified. The information that we need from you now is your new secret question and answer. In order to choose a secret question, I need you to visit our website http://www.knightonlineworld.com. Click on the "register" link for new accounts, you do not need to create a new account, but I will need you to scroll down to the bottom of the page. Please find the drop down menu where it says "enter a hint to remind you of your secret key". From this drop down menu, please select one, and write it down. Now that you have chosen a new secret question, please think of a secret answer, once you have this information; please submit a new ticket with that information. Once we have received this information, I will make the necessary changes to your account from the information provided. I apologize for any inconvenience this may have caused. Thank you for playing Knight Online. -Knight Online Customer Support Team


    oh please...they only do it for the girls <_<
    Actually, I got that once upon a time too (3 weeks ago) - after spamming them for 2 months.
    It's another automated message that means nothing, it's more efficient (ie. wait another two months) to send them your new sq by another support ticket on the same account. [/b]
    i got it after spamming them for a month, and now they already changed it raine :P

  5. #20
    zetazeta
    Guest

    Default

    customer support?! WHERE?!

  6. #21
    Lawless
    Guest

    Default

    the first responce is 100% automated, the second/third is usually a real working slob asking for the info you already posted in the first place.

Page 2 of 2 FirstFirst 12

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •