It seems that after the moradon patch that being slowed by an ice mage is almost 100% success. Just to see what would happen I got my ice resistance up to over 300, and was still being slowed by ice mages about 100% of the time. So I decided to submit a ticket about it, just to see what they would say. Here is what I wrote:
We have recently noticed an increase in the amount of times that we are slowed by an Ice Mage or by a warriors Leg cut. I'm not sure what the % of success was before the moradon patch, but after it seems as if it has a 100% success rate. It has really come to the point that going to Ronark Land is almost no fun at all because of the amount of time you spend being slowed now. Several of my clan members are as close to leaving the game because of this as I am. Once at a high level, going to PK is all there really is to do. Please look into this issue and change the success rate for the slow skills back to what it used to be. Thanks for your time.
And after my ticket got "Escalated" here is what K2 had to say, proof that they don't read our tickets:
Thank you for contacting Knight Online Customer Support. Knight Online is fortunate to have players dedicated enough to provide feedback and creative ideas on how to improve. As we may not offer a specific type of service, any promotion will be posted on our website if it becomes available. And at this time email address changes is currently not available. Please go to www.knightonlineworld.com to view our upcoming features in the game. You can also post any ideas or suggestions that you may have on our forums. I apologize for any inconvenience that this may have caused. Thank you for playing Knight Online and happy hunting!
-CSR Vanthiella, Knight Online Customer Support
Just thought it was kinda funny.