I submit a ticket:
My account was hacked and so on....
That's the answer from the Customer Support :
"Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
Thank you for allowing us to be of service to you.
Thank you for contacting Gamersfirst Customer Support.
We regret to inform you that this account was observed performing an activity which violates our posted Terms of Service policy.
Violation: Third Party Tool Use
Account Status: Account Termination"
BTW account is still active. That's so funny. Thank you K2 Customer Support for my items restoration, LOL. That's a new way to restore stolen items-BAN