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k2 launched customer support hotline!

This is a discussion on k2 launched customer support hotline! within the General Chat forums, part of the Knight Online (ko4life.com) category; im just kidding. now to be real, how many of you think this would be a good idea? lets be ...
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  1. #1
    unsolved_mystery
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    Question

    im just kidding.
    now to be real, how many of you think this would be a good idea?
    lets be real here, im talking to the mature part of ko4life, not the ones that plan on spamming their phones to get what they want.
    Imagine you see a koxper. You call their hotline, GM answers and you give him all the info he needs. Maybe 5 minutes later, BAM koxper gone.
    OR
    you have problems with your account, it would be alot easier talking 1 on 1 with a gm would be easier than waiting 24hrs + for your response that says it will be escalated.
    I think k2 having direct contact with the community, maybe people wouldnt complain so much about automatic responses from support tickets?
    In my opinion, k2 would be a much better company if they did something like this.
    Would anyone be in favor of this?

  2. #2
    Senior Member MeeP's Avatar
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    im just kidding.
    now to be real, how many of you think this would be a good idea?
    lets be real here, im talking to the mature part of ko4life, not the ones that plan on spamming their phones to get what they want.
    Imagine you see a koxper. You call their hotline, GM answers and you give him all the info he needs. Maybe 5 minutes later, BAM koxper gone.
    OR
    you have problems with your account, it would be alot easier talking 1 on 1 with a gm would be easier than waiting 24hrs + for your response that says it will be escalated.
    I think k2 having direct contact with the community, maybe people wouldnt complain so much about automatic responses from support tickets?
    In my opinion, k2 would be a much better company if they did something like this.
    Would anyone be in favor of this?[/b]
    Now be real, why would they want the extra expenses? Obviously K2 has never cared for its players, but only for the revenue.

  3. #3
    unsolved_mystery
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    Now be real, why would they want the extra expenses? Obviously K2 has never cared for its players, but only for the revenue.[/b]
    wouldnt better customer support = more satisfied players = more premiums/players/money?

  4. #4
    Senior Member MeeP's Avatar
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    wouldnt better customer support = more satisfied players = more premiums/players/money?[/b]
    No, since they have the majority of players under there pawn, you will see ultra premium before something like this.


    Itīs a good idea, but it seems impossible long as K2 is leading aka this would be a lost battle.

  5. #5
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    No.
    If they dont even answer you quick enough through emails, which means they have a short staff, or lazy ones, then it would mean they wont hire more people to answer a hotline 24/7. They just dont care.
    No because its a bad idea, just no because it won't happen : )

  6. #6
    Senior Member Cammy's Avatar
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    I DONT SEE HOTLINE NUMBER

    WHERE HOTLINE NUMBER?








  7. #7
    MSZ - 006 Senior Member akutee's Avatar
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    good idea, btu they would never do it. Becuase i dont think anyone would be willing to get dissed, cussed, yelled at for their entire shift @ work. :P

  8. #8
    SocialParasite Senior Member Kronos's Avatar
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    automatic secretary all the time? It reminds me this song


  9. #9
    u jelly aviv Senior Member Josh's Avatar
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    charge like 2$ a min n they can make good money.

  10. #10
    Senior Member Xero's Avatar
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    First of all,GMs are not available 24.7.

    Second,if this was enabled,imagine how many people would be calling them o.o


    stupid topic

  11. #11
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    k2 wont spend even one cent , they dont care about us

  12. #12
    Boyce
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    Ofc it would be good, but it wont happen.

  13. #13
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    automatic secretary all the time? It reminds me this song[/b]

    rofl thats hard

  14. #14
    rasta
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    hehe

    imagine the turkish kids... :P

    rofl im pretty sure some people just would provoke k2.

  15. #15
    wendolyn1987
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    ya it would be great but like so many other have said it will never happen

    im beginning to wonder if ko even has any gm's its really fucking rediculous

    but..zzz...we all keep playing and talking about how good things could be

    and they know this so they will prolly never do anything... it would be better to just have a gm all the time

    /GM and pops a window !!!!!!!

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