k2 launched customer support hotline!

[unsolved_mystery]

im just kidding.
now to be real, how many of you think this would be a good idea?
lets be real here, im talking to the mature part of ko4life, not the ones that plan on spamming their phones to get what they want.
Imagine you see a koxper. You call their hotline, GM answers and you give him all the info he needs. Maybe 5 minutes later, BAM koxper gone.
OR
you have problems with your account, it would be alot easier talking 1 on 1 with a gm would be easier than waiting 24hrs + for your response that says it will be escalated.
I think k2 having direct contact with the community, maybe people wouldnt complain so much about automatic responses from support tickets?
In my opinion, k2 would be a much better company if they did something like this.
Would anyone be in favor of this?

[MeeP]

im just kidding.
now to be real, how many of you think this would be a good idea?
lets be real here, im talking to the mature part of ko4life, not the ones that plan on spamming their phones to get what they want.
Imagine you see a koxper. You call their hotline, GM answers and you give him all the info he needs. Maybe 5 minutes later, BAM koxper gone.
OR
you have problems with your account, it would be alot easier talking 1 on 1 with a gm would be easier than waiting 24hrs + for your response that says it will be escalated.
I think k2 having direct contact with the community, maybe people wouldnt complain so much about automatic responses from support tickets?
In my opinion, k2 would be a much better company if they did something like this.
Would anyone be in favor of this?[/b]

Now be real, why would they want the extra expenses? Obviously K2 has never cared for its players, but only for the revenue.

[unsolved_mystery]

Now be real, why would they want the extra expenses? Obviously K2 has never cared for its players, but only for the revenue.[/b]

wouldnt better customer support = more satisfied players = more premiums/players/money?

[MeeP]

wouldnt better customer support = more satisfied players = more premiums/players/money?[/b]

No, since they have the majority of players under there pawn, you will see ultra premium before something like this.


It´s a good idea, but it seems impossible long as K2 is leading aka this would be a lost battle.

[SexE]

No.
If they dont even answer you quick enough through emails, which means they have a short staff, or lazy ones, then it would mean they wont hire more people to answer a hotline 24/7. They just dont care.
No because its a bad idea, just no because it won't happen : )

[Cammy]

I DONT SEE HOTLINE NUMBER

WHERE HOTLINE NUMBER?

[akutee]

good idea, btu they would never do it. Becuase i dont think anyone would be willing to get dissed, cussed, yelled at for their entire shift @ work. :P

[Kronos]

automatic secretary all the time? It reminds me this song

http://www.youtube.com/watch?v=KinaLyrsoD4[/b]

[Josh]

charge like 2$ a min n they can make good money.

[Xero]

First of all,GMs are not available 24.7.

Second,if this was enabled,imagine how many people would be calling them o.o


stupid topic

[The_Guardian]

k2 wont spend even one cent , they dont care about us

[Boyce]

Ofc it would be good, but it wont happen.

[The_Guardian]

automatic secretary all the time? It reminds me this song[/b]

rofl thats hard

[rasta]

hehe

imagine the turkish kids... :P

rofl im pretty sure some people just would provoke k2.

[wendolyn1987]

ya it would be great but like so many other have said it will never happen

im beginning to wonder if ko even has any gm's its really fucking rediculous

but..zzz...we all keep playing and talking about how good things could be

and they know this so they will prolly never do anything... it would be better to just have a gm all the time

/GM and pops a window !!!!!!!