at news :
We’re aware of the current issues some of you are facing with the keypad and a new patch is coming that should relieve most of these issues. With that in mind, please make sure when you are updating your secret key that you hit the “confirmation page”. The page will be red text letting you know that your secret key has been updated successfully. You will also be getting an email alerting you that your secret key has changed. If you get redirected to the main page without this confirmation then your key has not been updated.
If you’re not hitting this confirmation page then you will need to go through the process again. If you’re getting an error messages when doing this be patient as there are a lot of people trying to make this change right now. Also try with a different browser if you continue to experience issues.