Hail ....,
Thank you for contacting Knight Online Customer Support. I understand that you are having trouble with missing items. Unfortunately, support for this issue does not fall under our Free2PlayT offering. I appreciate your frustration in this matter and apologize for any inconvenience this may have caused. To learn more about the support levels we provide, please review the Knight Online Service Level Agreement at: http://www.knightonlineworld.com/index.php?pg=sla . If you would like to receive support for this issue, please first purchase a premium service package (either Bronze, Silver, or Gold ), and submit a new support ticket. Thank you for playing Knight Online and happy hunting!
I was emailing them from a different around which doesnt have premium. I told them the account in question. Just wondering if I go ahead and spend the money for premium if they will do it or would I be just waiting money for them to say sorry... we don't give items back.
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