Results 1 to 13 of 13

KOCustomer suport

This is a discussion on KOCustomer suport within the General Chat forums, part of the Knight Online (ko4life.com) category; bought bronze prem for another acc submited CS ticket from another acc, proveded asked info, and problem was solved in ...
Page: 1


  1. #1
    Senior Member Baba's Avatar
    Join Date
    Mar 2006
    Location
    SERBIA
    Posts
    547

    Default

    bought bronze prem for another acc
    submited CS ticket from another acc, proveded asked info,
    and problem was solved in less then 2 days, not even one automated reply,

    so I guess something changed, or I was lucky ?

  2. #2
    Banned Senior Member
    Join Date
    Mar 2006
    Location
    Israel
    Posts
    2,943

    Default

    Pure luck

  3. #3
    Badluckserb
    Guest

    Default

    pure luck +1
    I send ticket got automatic replay
    send mail at [email protected] k2network.net no answer...
    login page fukked up I cant log on mine KOL at mine account at page...thay sux bad !!!!!

  4. #4
    Senior Member Paradigm's Avatar
    Join Date
    Apr 2006
    Location
    Not at Home :(
    Posts
    216

    Default

    Well i have got in touch with Customer Support about changing password and stuff and got prompt non automated replies...
    They just need the right information i guess.... although this was a mere password change not a rollback or hacked account issue so they are expected to be able to do it i guess

  5. #5
    killer2675
    Guest

    Default

    bought bronze prem for another acc
    submited CS ticket from another acc, proveded asked info,
    and problem was solved in less then 2 days, not even one automated reply,

    so I guess something changed, or I was lucky ?[/b]
    lol this si like 1 in 500 1/500 ... liek all others said pure luck

  6. #6
    5DollahSuckySucky
    Guest

    Default

    i got pw and secret changed in less than 2 hours o.o ill even show pic if u want

  7. #7
    Cadence96
    Guest

    Default

    The message you sent wasn't a noob message like: help me ym hacked!!

  8. #8
    Senior Member Baba's Avatar
    Join Date
    Mar 2006
    Location
    SERBIA
    Posts
    547

    Default

    nope, my message was like this:

    regards there,
    please help me somehow.
    I cant login on to MyKol web page with my main account ID: ******, I cant get any suport, cant change pasword, cant switch nation, cant suport ticket, cant do anything and......... etc.
    ******is my FIRST account with GOLD premium, please DO SOMETHING...
    I spented over *** $ on all characters I have been playing at KO servers, my C&B acc number is ******, I will forward any other info u require

    thanks
    Alksandar Djuric

    ID: *******
    C&B: **********


    nothing special

  9. #9
    Badluckserb
    Guest

    Default

    I cannt log same and change shit at mine KOL but call Brne Baba he said me whan I say him to try to all work fine with him,hi is wireles user same network provider you use

  10. #10
    SexyPwner
    Guest

    Default

    hmm... i use CC on my new account which i bought, but they ask to give them the info of all purchases made on account, so i guess i am pretty fucked?

  11. #11
    Senior Member Baba's Avatar
    Join Date
    Mar 2006
    Location
    SERBIA
    Posts
    547

    Default

    hmm... i use CC on my new account which i bought, but they ask to give them the info of all purchases made on account, so i guess i am pretty fucked?[/b]

    check billing history

  12. #12
    SexyPwner
    Guest

    Default

    but billing history doesint show the last 4 digis of card with whom was the purchase made... -_-

  13. #13
    :slayer:
    Guest

    Default

    but ull know wat to look for

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •