KOCustomer suport

[Baba]

bought bronze prem for another acc
submited CS ticket from another acc, proveded asked info,
and problem was solved in less then 2 days, not even one automated reply,

so I guess something changed, or I was lucky ?

[coolboyp2]

Pure luck

[Badluckserb]

pure luck +1
I send ticket got automatic replay
send mail at KnightOnlineCS@ k2network.net no answer...
login page fukked up I cant log on mine KOL at mine account at page...thay sux bad !!!!!

[Paradigm]

Well i have got in touch with Customer Support about changing password and stuff and got prompt non automated replies...
They just need the right information i guess.... although this was a mere password change not a rollback or hacked account issue so they are expected to be able to do it i guess

[killer2675]

bought bronze prem for another acc
submited CS ticket from another acc, proveded asked info,
and problem was solved in less then 2 days, not even one automated reply,

so I guess something changed, or I was lucky ?[/b]

lol this si like 1 in 500 1/500 ... liek all others said pure luck

[5DollahSuckySucky]

i got pw and secret changed in less than 2 hours o.o ill even show pic if u want

[Cadence96]

The message you sent wasn't a noob message like: help me ym hacked!!

[Baba]

nope, my message was like this:

regards there,
please help me somehow.
I cant login on to MyKol web page with my main account ID: ******, I cant get any suport, cant change pasword, cant switch nation, cant suport ticket, cant do anything and......... etc.
******is my FIRST account with GOLD premium, please DO SOMETHING...
I spented over *** $ on all characters I have been playing at KO servers, my C&B acc number is ******, I will forward any other info u require

thanks
Alksandar Djuric

ID: *******
C&B: **********


nothing special

[Badluckserb]

I cannt log same and change shit at mine KOL but call Brne Baba he said me whan I say him to try to all work fine with him,hi is wireles user same network provider you use

[SexyPwner]

hmm... i use CC on my new account which i bought, but they ask to give them the info of all purchases made on account, so i guess i am pretty fucked?

[Baba]

hmm... i use CC on my new account which i bought, but they ask to give them the info of all purchases made on account, so i guess i am pretty fucked?[/b]

check billing history

[SexyPwner]

but billing history doesint show the last 4 digis of card with whom was the purchase made... -_-

[:slayer:]

but ull know wat to look for