I need to change my pass so i sent all the info and such and thats what i got :
Thank you for contacting Knight Online Customer Support. Unfortunately, I am unable to resolve this issue personally and must escalate it to another department for further review. Rest assured that your issue will be addressed and a response given as quickly as possible. I apologize for any inconvenience this may have caused and thank you for your patience as we work to resolve this matter.
I searched but i couldnt find anything that answers the question,if i get this mesage does that mean that i should keep spamming cs until i get my password changed,or they will respond ?
Thats my 1st time using cs XD