Well, the only thing you have to do is:
1: logon
2: Pm a GM when he is online
3: and ask him if he could delete one of you sharacter's.
This is what them told me:
Thank you for contacting Knight Online Customer Support. To better assist you with this issue, we ask that you please contact a GM in-game for further assistance. When the GMs are working online you can ‘/PM’ them. Check the Knight Online forums for your server to see the names of all the GMs currently working on your specific server and nation. Be advised that they get many PMs at a time, so you may have to wait a few minutes to speak to one directly. I apologize for any inconvenience this may have caused. Thank you for your patience and for your continued support of Knight Online.
- Knight Online Customer Support, CSR Vihas
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