Ok I Feel stupid

**KuK3N** · 06-28-2007, 06:48 PM

so my friends finally convinced meto spend some $$ on this game. They wanted me to NT. After 1 Year bycott on K2, I tohught its enuff i can forgive them and give them another chance.

i go Buy 2k NC for a NT.

I push checkout and i get nothnig. I check my CC bill online it says pending. Now let me know once it gets proccesed will the KC appear on my account, or will i just be charged 20 USD and get nothing.

thx
bb

Aziznow · 06-28-2007, 07:02 PM

Ull prolly get it.

**Majix** · 06-28-2007, 07:03 PM

Usually if you dont get the KC right away its not a very good sign.. at least thats my experience with it. The times i have used credit cards as payment and it has gone wrong, i pay and nothing happens.. and nothing ever happens besides the fact that i get billed. But that's just my experience, so maybe you will have better luck.

**TheMadHatter** · 06-28-2007, 07:04 PM

Yeah, I've gone through this a few times and I'm going through it now.
The most common reason is that your information isn't correct.
If you type ANYTHING wrong for the info, K2 won't accept it, they're VERY anal about your info.
Yes, anal.

zetazeta · 06-28-2007, 07:06 PM

haha u probably got owned by k2, if u dont get ur kc right away = K2ed

**thecroaker** · 06-28-2007, 07:12 PM

too bad bro u should use C&B much easier to deal with imo

**TheMadHatter** · 06-28-2007, 07:33 PM

Send them a CS ticket, seriously.
Their billing department is VERY fast and surprisingly helpful.
I've sent about 5 CS tickets to them, gotten responses in anywhere from 3 - 24 hours for each.

**thecroaker** · 06-28-2007, 07:42 PM

because they are auto responses ...

**vandy_vs_gator** · 06-28-2007, 07:50 PM

too bad bro u should use C&B much easier to deal with imo[/b]

yeah if he had this problem with C@B SAY BYE BYE to account

**KuK3N** · 06-28-2007, 08:09 PM

Thank you for contacting Knight Online Customer Support. If you are experiencing any difficulty making purchases with a credit card you may wish to ensure the billing information is exactly as its shown on any credit card statements. Our billing system is very sensitive and information must match exactly. We suggest contacting your credit card company to retrieve the format of the address that is registered to the card. We apologize for any inconvenience this may have caused.

Regards,
Emal
Payments Team
K2 Network

idiots adressed the wrong issue.
i asked if i will be charged.

they tell me go buy it again. fools.

didinino · 06-28-2007, 09:44 PM

if u used CC just go to ur acc mail and chk if they charged u.
if they did, post those details on CS ticket, write down 4 last numbers of CC, and they will prolly give u the KC.

i got 2x charged on bronze and after 3 days they gave it to me... same reason...