Thank you for contacting Knight Online Customer Support.
Addressing the issue with access to west Carnac server, only certain regions are supported at this time. However, more regions will be supported in future. Please check the website for any updates pertaining to this issue. Sorry for any inconvenience.
Please let us know if you have any other issues or concerns and we will be happy to assist you better. Thank you for your understanding and happy hunting!
Knight Online Customer Support