password

[Cadence96]

Today K2 changed my password and I finally could log into the website h43r:
Yesterday X-Trap let me log into the game after 2 months...
everything is fine..... weird h43r: ...

[giga]

i can't log in
i have 1 uppercase letter
doesnt' work if they are all lowercase
doesnt work if i type it in exactly how i log into game
isn't mor ethen 12 letters

[OohYouTouchedMyTraLa]

Originally posted by giga
i can't log in
i have 1 uppercase letter
doesnt' work if they are all lowercase
doesnt work if i type it in exactly how i log into game
isn't mor ethen 12 letters

same here... fuckers should enable forgot password...

[Cadence96]

I hope it helps... it's what I did.
Try sending Tickets from another account. Explain the problem with the less amount of words possible.
Example: Hi I have a problem with my first account, it's ID is: XXYX, I can log to the game, but "I can not log into the Website"- "Game pass and Website pass aren't synched"

Then prove them that YOU OWN that account, type the dates of the Premium History.
Example: To prove I own XXYX
-Type your Purchase History (example: 14- Jun-2006 Bronze Premium)(15- Jul-2006 Bronze Premium), etc.
-Type the 4 last digits of the Credit Card used in those Purchases
-Type the first and last digits of your password.
-Put the E-mail wich used when registered.
-Take a ScreenShot of your E-mail page. (The same E-mail used to register) That ScreenShot should contain: a) your E-mail. B) The billing message received after purchase premium. c) One of those messages open.
-Fraps when you log in, upload in youtube and send a link of it. (of course that video shouldn't be public)

Finally request what you want they do for you:
Example: Please... synch XXYX game password with the website password. I need to log into MyKol with XXYX.

and thanks them.


If they reply to you with this message, it means they're working on it.
"I have forwarded this request to the appropriate Knight Online Team Member for resolution."

[Paradigm]

Originally posted by Cadence96


If they reply to you with this message, it means they're working on it.
"I have forwarded this request to the appropriate Knight Online Team Member for resolution."

Unfortunately that just means spam us for another few months and we still wont help you...

[Cadence96]

Originally posted by Paradigm+--><div class='quotetop'>QUOTE(Paradigm)</div>

<!--QuoteBegin-Cadence96

If they reply to you with this message, it means they're working on it.
"I have forwarded this request to the appropriate Knight Online Team Member for resolution."

Unfortunately that just means spam us for another few months and we still wont help you...[/b]

no, ... if u spam it'll slow the process. In the others messages as :" I'm unable to do...." is when u should spam, but I think they only read the last message, so it must be very clear.
In my case they solved my problem 11 days after I received that message.