I sent them a ticket if I could get some premium days back due the log in problems that were caused by Xtrap. I also told them if I won't get them back,I will never buy Premium again.
Thank you for contacting Knight Online Customer Support. Unfortunately, I am unable to resolve this issue personally and must escalate it to another department for further review. Rest assured that your issue will be addressed and a response given as quickly as possible. We thank you for your patience as we work to resolve this matter and thank you for playing Knight Online.
- Knight Online Customer Support, CSR Shilpa[/b]
Is this a random fuck off we won't help you message or do they actually take care of me?