I don't really understand this, So far I've sent nearly 20 Tickets in to them, And no matter the problem - They always say that This does not belong to us and will be escalated.
I am wondering, If nothing is in their section of cs tickets, why the fuck is their separated reasons for sending a ticket like hacked account and what not :lol: :lol:
edit: Heres the famous message
Thank you for contacting Knight Online Customer Support. Unfortunately, I am unable to resolve this issue personally and must escalate it to another department for further review. Rest assured that your issue will be addressed and a response given as quickly as possible. I apologize for any inconvenience this may have caused and thank you for your patience as we work to resolve this matter.
Barbara
Knight Online Customer Support
www.knightonlineworld.com
www.k2network.net
We look forward to hearing from you regarding our service. Should you have any questions or simply feel the need to provide us feedback, please do so by accessing the ticket submission page and selecting “Feedback” in the drop down menu.[/b]
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