Regarding Lost Chitin Shields

[Dro]

Hail ____________!

It appears that your items disappeared due to server disconnection. We are unable to verify item lost in this way. We regret to inform you that we are unable to restore your items. I apologize for any inconvenience that this may have cause. *Thank you for your continued support of Knight Online.

-Knight Online Customer Support Team

This is what i got after submiting my ticket to costumer support... fucking great response.

[SaTaN]

So you got K2'd

[phantomlink]

Thats the same response a CS rep gave Poka when his account was hacked and the hacker sent in a ticket to change the info and ask for a rollback on his "USD paid items". Just another copy/paste from one of the Diez csreps....

[Coolen]

zzzzzzzzzz they didn`t respond to me yet but hope to get different answer ;/

[tolgahan]

u go on paying money to k2.thats one of the reason i dont pay them much money.
i just buy premium when i exp everyday.i dont pay for pk .
k2 customer services SUX.

[Cocaine]

FUCKING CALL THEM A.Q

[187]

Originally posted by tolgahan
u go on paying money to k2.thats one of the reason i dont pay them much money.
i just buy premium when i exp everyday.i dont pay for pk .
k2 customer services SUX.

Try commenting by helping , not talking trash about paying prem, evryone has a fucking comment but few actually post to help, Im sure he doesnt want to hear you tell him about prem bro . Heres my HELP , your next TT needs to contain the words ( I WILL START REFUNDING ALL PREM CHARGES ) if you cannot help me other than a automated response that apparently does not pertain to my issue . Worked for me, got EVERYTHING back from K2 even 2 accounts as well .

Also try sending direct email = [email protected]


PS Tolgahan , this is what a HELPFUL post should contain .

[Phosgene]

one thing i am intrested to know .
does faaliyet volcom and his guys gets the same answer ?

[Boozah]

dro we are in the same boat buddy, lost mine aparently,

so is there absolutly nothing we can do ?

[Dro]

well, phantom said that this message is the automatic response of K2`s Costumer Support, since Poka received the same message from totally different type of loss.

But at least they are aware of the problem since this is ingame :



but still, some say that chitin shields wont be returned so the doubt is always there.

[invader]

devilscommandments told me something about chitin shields being deleted
but i didnt feel like installing patch cuz i was on dota, so i didnt know if i still had my cs
today i check forum and saw post about gm restoring cs
so i install rofd and i still hav it
i dunno if it was always there
or it was deleted and gm restore it

im very lost

[Niro]

Originally posted by Dro

Hail ____________!

It appears that your items disappeared due to server disconnection. We are unable to verify item lost in this way. We regret to inform you that we are unable to restore your items. I apologize for any inconvenience that this may have cause. *Thank you for your continued support of Knight Online.

-Knight Online Customer Support Team

This is what i got after submiting my ticket to costumer support... fucking great response.

u got copy pasted got the same shit when my account was hacked :<

[Progressive]

They said it to me too -.-

Second time :

 " Hail *xxxxxxxxxx

 I’m sorry that I will be unable to resolve this issue personally and must escalate this to another department. Please be assured that your issue will be resolved as soon as possible. Should you have any other concerns, please submit another ticket. Thank you for your patience while we work to resolve this for you.

-Knight Online Support Team "

I hope they will do somethings :unsure:

Btw they are really fast answering :P

[Private]

i end all of my inquerys with NO AUTOMATED RESPONSES OR I'LL TAKE MY OWN LIFE

i cussed them out once for hailing me

[AviT]

your worried about poxy items what about god knows amount of people still awaiting the exp back after the fuk up when everyone delvled.

im told i will be emailed on how to retrieve lost exp still WAITING as i know others are.


8 months and still after 378 mill exp off the bastards