Question about CS Response

[MakuLine]

I sent them a ticket if I could get some premium days back due the log in problems that were caused by Xtrap. I also told them if I won't get them back,I will never buy Premium again.

Hail ...........!



Thank you for contacting Knight Online Customer Support. Unfortunately, I am unable to resolve this issue personally and must escalate it to another department for further review. Rest assured that your issue will be addressed and a response given as quickly as possible. We thank you for your patience as we work to resolve this matter and thank you for playing Knight Online.



- Knight Online Customer Support, CSR Shilpa[/b]

Is this a random fuck off we won't help you message or do they actually take care of me?

[PromKillah]

Automated message.

[ResserGD]

it means ur not gonna get ur issue resolved, they will pass it 2 another department, which is the dustbin crew department, and u ent gonna get any free shits back

[MakuLine]

oki spammed this ticket now 20 times

[llJuanMall]

it is a fuck off message h34r:

[DonEfyrion]

it is a fuck off message h34r:[/b]

+1

[minero]

just wait one more day, or maybe 2.. and they will answer u...

[_POP_]

somthing like .....

... we are happy to inform you that our garbage department successfully erased all your spam letters and all in tears we have to ask ya to forget any request regarding premium extra days. Thank you playing knight Online. KO Team. ......

[ResserGD]

somthing like .....

... we are happy to inform you that our garbage department successfully erased all your spam letters and all in tears we have to ask ya to forget any request regarding premium extra days. Thank you playing knight Online. KO Team. ......[/b]

i already made that joke ^.o

[deathy]

''Thank you for contacting Knight Online Customer Support. I apologize that you were experiencing this issue. Unfortunately, we will not be able to offer you any compensation at this time. Any updates regarding this issue and compensation will be posted on the official Knight Online website at www.knightonlineworld.com. I apologize for any inconvenience this may have caused. Thank you for your patience and understanding.''

–CSR Qdius

as to be expected from them..

[jezza]

you are new here.


and to this game.

[LaViagra88]

thats k2 for ya


(i lol'd)

[MakuLine]

''Thank you for contacting Knight Online Customer Support. I apologize that you were experiencing this issue. Unfortunately, we will not be able to offer you any compensation at this time. Any updates regarding this issue and compensation will be posted on the official Knight Online website at www.knightonlineworld.com. I apologize for any inconvenience this may have caused. Thank you for your patience and understanding.''

–CSR Qdius

as to be expected from them..[/b]

just got this message from them

you are new here.
and to this game.[/b]

I am not new to the game,I am new to Customer tickets.. playing since 2005

[WindWaker]

i kinda disagree

They gave me that message RIGHT before they changed my password :P

After i got that message from them 2 hours went, my pass was changed :S

And it worked just fine