Shame on k2 , I have 2 accounts first account I dint recieve trini but they send it later after i submit cs ticket but now for second account they write me this
Hail blaataap ! I’m sorry that I will be unable to resolve this issue personally and must escalate this to another department. Please be assured that your issue will be resolved as soon as possible. Should you have any other concerns, please submit another ticket. Thank you for your patience while we work to resolve this for you. -Knight Online Support Team
They never took the time to read the ticket.