Some customer support

[Madness]

sad..very sad

[OohYouTouchedMyTraLa]

why dont u use the forgot pw feature? easier and faster o0

[IIStunnerII]

If he's also trying to change email i guess he doesnt own the email registered to account

[SmasH]

i have one doubt, if anyone can help me.. thx :P
here is section in send ticket for change the e-mail / pw?

[JesusBuffs]

the email was hacked...i got the email back the day after these tickets...so now I do use the forgot pw thingy.

[specialops]

Action Date Actions CSR /Customer Comment
6/7/2007 12:04 AM PDT Escalated Mansi Hail ----------!



Thank you for contacting Knight Online Customer Support. Unfortunately, I am unable to resolve this issue personally and must escalate it to another department for further review. Rest assured that your issue will be addressed and a response given as quickly as possible. I apologize for any inconvenience this may have caused and thank you for your patience as we work to resolve this matter.



- Knight Online Customer Support, CSR Catherene


6/6/2007 11:56 PM PDT Provided Info --------- stop asking me to provide a password. I have done this 3 times. Just change my damn password. New password to the account --------- is --------- and I want the email address changed to -----------

6/6/2007 11:17 PM PDT Requested Info Mansi Hail --------



Thank you for providing all the necessary information to verify account ---------. Now, please send another ticket with your new password. Note: All passwords can only be one word and may not be more than 10 characters in length; they also cannot contain any punctuation marks and/or non-standard characters (ex: ö, ý, ü, t, d, ç). Once an appropriate password has been submitted we will make the requested changes to this account. I apologize for any inconvenience this may have caused. Thank you for playing Knight Online and happy hunting!



- Knight Online Customer Support, CSR Catherene

Notice how it's the same person every time.[/b]

Well guys, Guess we cant have T---Or---D in Our pw no more. :mellow:

:lol:

[Dark3lf]

Well this "Catherene" is obviously blonde :lol:
This is what happens when you let woman use computers xD

[JesusBuffs]

Well guys, Guess we cant have T---Or---D in Our pw no more. :mellow:

:lol:[/b]

:mellow:

Well this "Catherene" is obviously blonde :lol:
This is what happens when you let woman use computers xD[/b]

+1 :P

[tolgahan]

u forgot to say u r from TR <.<

[JesusBuffs]

damnit, I bet if I would have done that, they would have changed all my info, gave me every +5 unique in the game, all +30 reb shells, +30 reb weapons, and a 1 year free trial to their koxp.