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a ticket i sent to K2.

This is a discussion on a ticket i sent to K2. within the General Chat forums, part of the Knight Online (ko4life.com) category; This should be fun. Ticket Details Back Back Ticket Summary Ticket #: 3882-4487653 Status: Open Date Created: 2/17/2008 4:45 PM ...
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  1. #1
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    This should be fun.

    Ticket Details Back Back
    Ticket Summary
    Ticket #: 3882-4487653
    Status: Open
    Date Created: 2/17/2008 4:45 PM PDT
    Date Updated: 2/17/2008 4:45 PM PDT

    Ticket Description
    Language: English
    Ticket Type: In-Game Issues
    In-Game Issue Type: Bug/Exploit Report
    Server Name: Edana

    Subject: Platinum Premium, and cannot Login!
    Description: Dear K2.
    I currently purchased Platinum premium, which gives me access to the server over any none premium members, and there are people in my clan with no premium, yet, they can Login, and I can't. I'm finding this extremly irritating and you're premium description seems to fail to live up to as it says. This being "false advertising"

    You're description says "Preferred game access 24/7"

    This is total Lies.

    This needs to be looked into ASAP, as I am not a happy, paying and LOYAL customer.

    Thank you for you're time, please do get back too me.
    Tanim:
    Attachment:
    2008_2_9_11.17.56.ksc


    I'm going for free KC or Premium

  2. #2
    Jason269
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    What you mean you can't login with premuim? Anyone can log in while they have premuim.. only on new servers it says "To Many Users Logged In" You won't get free KC or Premuim...

    Lol.

  3. #3
    Senior Member UbiQuitousCZ's Avatar
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    i am sure, problem is on your side [email protected]
    Edana cant be full at this time, something different is wrong...

  4. #4
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    Ok, heres a screenshot.

    Happy now?

  5. #5
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    Ok, heres a screenshot.

    Happy now?
    [/b]

    lol , free 2 play , pay 2 connect or did you forget ? lol its k2 bro thats how they roll

  6. #6
    Senior Member assas62's Avatar
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    lol , free 2 play , pay 2 connect or did you forget ? lol its k2 bro thats how they roll[/b]
    he is PAYING to connect. if you didnt notice

  7. #7
    EpsaNomaly
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    There's no problem with your premium, the problem is right there on your SS. The server is actually full, to it's maximum limit, so NOONE can get in, until someone else logs out.

  8. #8
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    he is PAYING to connect. if you didnt notice[/b]

    wow serious ? dude its called sarcasm ? or did you miss that ......

  9. #9
    min0r
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    It is not fair that platinium premium can not enter a full server, on the issue of Border War -.-

    The premium of platinium and Gold must take precedence

  10. #10
    Hypnotic
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    wow serious ? dude its called sarcasm ? or did you miss that ......[/b]

    bad sarcasm

  11. #11
    didinino
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    i thuoght he was talking on akara 1 which is always full, but E2 ? dude thats amazing shit, i would ask for 30 more plat days or at least money for the days that u missed.

    they gave me 3 bronze last time when my payment worked and it didnt activate the prem itself. GL mate

  12. #12
    Infinitemadness
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    Just sad that they've actually added "platinum" premium. That's just another feature or benefit they can add to their list of this premium. "Ass-fucking". Smile it's K2 and KO, it's the bomb-diggity. And thats straight outta the 90's and the bad cliche that it is. Awesome.

    PS. Sorry to hear about your woe's. It sucks. Good luck to you.

  13. #13
    Mooshoo
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    Never seen that before in 2 years on the game, and there is NO way the 2 servers could be full of premium players. Apparently it's 20% reserved for premium, 80% for non prem, and if a prem logs on it disconnects the cheap ass non prem. Next time you get that error, quickly sign up a new account and see if logs you in with the trial bronze, they you will know where the problemo is.

  14. #14
    necro_
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    omg pewned! that is fukn bullshit man. Get a good lawyer and take k2 to court?

  15. #15
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    The thing is, and everyone can't deny this..it is "False Advertising"...they can get fucked so hard...hmmmm

    Let me check my tickets, i'll show you what they said...

    Action Date Actions CSRCSR /CustomerCustomer Comment
    2/18/2008 1:59 AM PDT Escalated CSRNaki

    Hail, #######!



    Thank you for contacting Knight Online Customer Support. I apologize that I will be unable to resolve this issue personally and must escalate this to another department. Please be assured that your issue will be resolved as soon as possible. Should you have any other concerns, please submit another ticket with as much specific information as possible. Thank you for your patience while we work to resolve this matter.



    Regards,



    CSR Naki

    Knight Online Customer Support

    www.knightonlineworld.com

    www.gamersfirst.com









    lalalala, this is always the bullshit, its never their section. I'll wait till tomorrow till i send a second ticket.

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