Now, I didn't care to screenshot this, so don't ask.
I will also not release the GM's name, because they're under tight rules as is about speaking publically.
Me: "Do you know what stats are on the Ultima Necklace, or what it can be traded for?"
GM: "The necklace currently isn't traded for anything. The necklace has some kind of PVP Bonus with certain skills, I'm unsure of which one's specifically"
Me: "Do you know when they're going to implement something to fix it, or if it's even in the works?"
GM: "We're waiting for the developer to send the information to make the necklace a valued part of the game, and we will fix it when the developer sends us the information."
Me: "I've been playing this game since early 2006, and it's been a commonly submitted problem among Support Tickets and Forum Help posts, and nothing has been fixed yet.."
I tried to talk to him after he just laughed, and he had already logged out. That's fun.