Thank you for contacting Knight Online Customer Support. I am sorry to hear that you are having trouble with your account for lost items. Unfortunately, support for this issue does not fall under our Free2Play™ offering. I appreciate your frustration in this matter and apologize for any inconvenience this may have caused. To learn more about the support levels we provide, please review the Knight Online Service Level Agreement at: http://www.knightonlineworld.com/sla.php. If you would like to receive support for this type of issue in the future, please first purchase a premium service package (Bronze, Silver, or Gold) and submit a new support ticket. Thank you for playing Knight Online and happy hunting!
Regards,
CSR Naki
seriously i send them ticket about acc hack... i lost items like all others that got DC and that shit u know...
funny thing is in my billing history its 150$ used on this acc.
so i dont think its freetoplay... u have to buy prem now to get their help... it was here all the time but now they just tell you "fuck u have no premium we wont help ya" b4 they said smthing li ke we r not able to help u coz .....
didnt see it posted here b4 so i thought u could find it funny
sry for my anglytsch
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