Does anyone know when is a good time to try and contact a GM in-game?
I've tried twice to report a bug with a support ticket, and both times they tell me to speak to a GM in-game.
Isn't it nice to know that CS care so much about the game that bug reports get a copy/paste "ask in-game" answer.
PS I hope someone from K2 reads this and pesters Parature to deal with our tickets properly.
PPS Please no sarcastic replies about "you never see a GM online"