man man, i think after you did all the moving / transfer char and items to your new acct. , the hacker probably used the old method to you by telling KO " i am the real blackbolt " and the hacker is you cuz you transfer the char on a cypher ring to a new ko acct, also the items and almost everything making yourself look 100% the hacker who did all the transfer in the 1st place to the new ko acct that you did. while your original ko blackbolt acct that was hacked by the real hacker he turned against you by the actions you made.
Now Probably in your original KO Acct that was blackbolt located there in the 1st place, i think that you shouldnt shouldnt move the char blackbolt at all and you shouldnt move the items either. you should it just leave it there, cuz it was still safe since the hacker couldnt have access to change the region transfer. and couldnt touch your items or char ingame .
After All i think the Hacker it was smart always one step ahead of you, waiting for you to make the 1st move to remove the char, to remove and transfer everything to a new account and make yourself look 100% the hacker who did all the transfer leaving the original BlackBolt Acct almost completely empty and so he can play act the real blackbolt owner playing innocent and make yourself look guilty of hacking of everything by doing the transfer.
Now you Probably Did im sure another New KO Account, but regardless of how many ko accts you make sending tickets about your original blackbolt been hacked and also telling KO about your 2nd New KO acct that you transfer blackbolt and items as well. and you have another 3rd New KO acct claiming that you are the Original BlackBolt Owner.
The More New KO Accounts you make the More Faces KO will have to face and think who is the Original BlackBolt Owner ?
Best Choice it was best for you to leave your char and items stay everything in the Original KO blackbold acct that was hacked by the hacker and keep the problem Small Size, now the Problem is Big because they have to deal with the original, 2nd new ko acct you just made and now another ko acct that you send out ticket already.
I know it sucks :angry: , but thats the mistake you did. it was best to keep the problem small instead of making it much bigger.
and let the Real Hacker make the 1st move by transferring your blackbolt char to a new acct, your items to a new acct , your GBS to a new acct. instead of you doing it.
Now i dont know how or what questions KO customer Support will ask you to proof that you are the original owner, since now your case is super extremely sensitive that KO customer Support has to face and im sure it wont be that fast to solve.
Hope and wish you good Luck, it sucks i know, sometimes we all think we are doing the right move but we dont think if that was the right action to do or worse to do. hope and wish u GL, so u can get ur char and items back.