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Random Crashes?

This is a discussion on Random Crashes? within the Tech Support forums, part of the Knight Online (ko4life.com) category; Ok I'm useing my Sony Vaio, Model VPCEE31FX. It is a laptop and it will randomly crash when I'm playing ...
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  1. #1
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    Default Random Crashes?

    Ok I'm useing my Sony Vaio, Model VPCEE31FX. It is a laptop and it will randomly crash when I'm playing KO. It used to be rarely, but this past week they have became way more frequent. I will be playing and my computer will randomly just shut down and restart itself, any advice? Please help me out! =(

  2. #2
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    Quote Originally Posted by Tecred View Post
    Ok I'm useing my Sony Vaio, Model VPCEE31FX. It is a laptop and it will randomly crash when I'm playing KO. It used to be rarely, but this past week they have became way more frequent. I will be playing and my computer will randomly just shut down and restart itself, any advice? Please help me out! =(
    what kind of crash it is ?

    application crash = some error message be4 restart/quit to os ?
    or whole OS crash = just it shuts down wo any message - in this case what says OS system/application log ?

    which OS ?
    graphic card of ur type is = Radeon HD 4250. you have win drivers or ati driver?
    this restarts are only ingame or also at other applications (IE,Ofiice atc..)

  3. #3
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    Quote Originally Posted by Baruska View Post
    what kind of crash it is ?

    application crash = some error message be4 restart/quit to os ?
    or whole OS crash = just it shuts down wo any message - in this case what says OS system/application log ?

    which OS ?
    graphic card of ur type is = Radeon HD 4250. you have win drivers or ati driver?
    this restarts are only ingame or also at other applications (IE,Ofiice atc..)
    Where is the OS system/application log? I'm using Windows 7. It only happens when I'm playing KO. I'm using the ATI Driver. And I'm assuming it's a whole OS crash. No message, just shuts down and starts booting back up.

  4. #4
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    Log Name: Application
    Source: Application Error
    Date: 10/19/2011 2:36:02 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Joey-VAIO
    Description:
    Faulting application name: KnightOnLine.exe, version: 2.3.11.1718, time stamp: 0x4e86538a
    Faulting module name: atiumdva.dll, version: 8.14.10.250, time stamp: 0x4c0c7b24
    Exception code: 0xc0000005
    Fault offset: 0x00001535
    Faulting process id: 0x1a3c
    Faulting application start time: 0x01cc8e8b5635b209
    Faulting application path: C:\Program Files (x86)\GamersFirst\Knight Online\KnightOnLine.exe
    Faulting module path: C:\Windows\system32\atiumdva.dll
    Report Id: 31db697b-fa81-11e0-a724-544249312d75
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-10-19T18:36:02.000000000Z" />
    <EventRecordID>30717</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Joey-VAIO</Computer>
    <Security />
    </System>
    <EventData>
    <Data>KnightOnLine.exe</Data>
    <Data>2.3.11.1718</Data>
    <Data>4e86538a</Data>
    <Data>atiumdva.dll</Data>
    <Data>8.14.10.250</Data>
    <Data>4c0c7b24</Data>
    <Data>c0000005</Data>
    <Data>00001535</Data>
    <Data>1a3c</Data>
    <Data>01cc8e8b5635b209</Data>
    <Data>C:\Program Files (x86)\GamersFirst\Knight Online\KnightOnLine.exe</Data>
    <Data>C:\Windows\system32\atiumdva.dll</Data>
    <Data>31db697b-fa81-11e0-a724-544249312d75</Data>
    </EventData>
    </Event>

  5. #5
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    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 10/26/2011 5:09:04 AM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Joey-VAIO
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2011-10-26T09:09:04.906433800Z" />
    <EventRecordID>160830</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Joey-VAIO</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

  6. #6
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    Do either of those help anyone at all? I've tried re installing KO and no help at all.

  7. #7
    /Quit_Game Senior Member sonvicky's Avatar
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    Google is your best friend, seems its a machine exception... Hardware error, either reinstall most drivers OR sent it in for reperations, it could be a hardware problem.

  8. #8
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    i had the same as you but with me it was that my powersupply wasnt good enough for my videocard
    causing the random crashes
    Last edited by bupboo; 10-27-2011 at 06:46 AM. Reason: looks awesome :)

  9. #9
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    What should I do?

  10. #10
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    Ok the problem was my computer was overheating, never had an issue before, always played with my laptop in bed laying down, but it started overheating. Guess I'll get a cooling pad, any suggestions?

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