so after a lot help imdajeep,mrspidey,dbh, i fixed my problem

for the guys who have error do this maybe it helps not sure tough

get norton test version 30 days norton anti virus 2010 make full computer scan check delete the viruses close every prgramm that possible use Ccleaner fix the problems
disabel firewall+norton close msn and right click then it must work maybe

Mine is windows xp profesinal 2002 sp2

and thanks all
cya laterz