Help with general inquiry

[wtf]

I posted a question to cs on a support ticket on mykol, and Arthur said i needed to use general inquiry section to get my help. Problem is, I cannot find where the general inquiry section is in mykol. My secret question is messed up and i cant change my pw.

[Zaria]

I believe when you go into your my kol, the first button (topic) is general inquiries

[wtf]

Originally posted by Zaria
I believe when you go into your my kol, the first button (topic) is general inquiries

I will go try right now, but i believe i hit all the buttons


Thanks

[Zaria]

ooops, its the last one.

[wtf]

First link i have is summit support ticket, and thats where i put my first ticket into cs. I used the other catagory. All those choices, are related to purchases, even the other.

Second chioce is mykol and no general inquiry in that section i can find

last chioce is log out

[Zaria]

[wtf]

Originally posted by Zaria

I dont have that option on mykol. Do i have to have premium to get that option. if so errrrrr. I dont really/hardly ever play anymore. Just want to be able to change pw.


But thank you for your pic. atleast i know im not crazy. just dont have that option for some reason

LOl.....just notcied you flamed me in your pic... this was an edit

[Dragonfaire]

yes dear kel you do have to have premium for it

[wtf]

Originally posted by Dragonfaire
yes dear kel you do have to have premium for it

no prem ftl. maybe invest 10 usd(bronze) for general inquiry, so i can then sell account. right now with secret question all f'ed up. im screwed. Or let account rot.

God damn K2 sucks big D..K

[Billy-ToC]

k another question about the thing when u send a question to them useing that do they send a reply to the email? that u use for the acct?

[ballzy]

no, you will see the reponse in your my kol screen.

if they ever answer. i submitted a ticket on 6-1, still no answer. so i still cant play on my laptop. today is last day of premium. forever if they don't respond.