Aug 7 2009, 12:51 AM
Character name is: l2ampage.
Hey its 5:45PM and i tried to log onto my account, then i get a messege that my account was blocked. Can you please investigate and let me know whats going on or if you can unblock it. I have two computers. I left my computer at home logged onto merchant, when i used my computer at work to DC my character at work i got the messege "account in use, press ok to dissconect" i pressed ok then the "your account has been blocked" appeared. let me know please. Thank you.
Heres an update guys. I dont know what K2 is talking about since i dont use any bug abuse. The only thing i could think of is using my descent skill when i XP at paranum to tp on to my priests. There are some newbiew haters that always get butt hurt because i dont invite them. I will have to rethink what i want to do when the account is unbanned, maybe ill quit i dont know. All i know is that K2 is unfair and im very disappointed in them. 30 day ban and the sad part is that they dont tell me what "bug" i supposedly abused. Read and enjoy. This thread will probably get edited by a mod but just go to KO4Life and to Our clan website and you can see a copy.
PS: Of course look at the very last sentence where it says click there to earn G1 credits. BUY some to get free G1 credits.
K2 Network Staff:
Thank you for contacting the Knight Online Customer Support Team! We appreciate you taking the time to contact us.
I regret to inform you that this account was observed performing an activity which violates our posted Terms of Service policy.
Violation: Bug abuse
Account Status: 30 Day Suspension
We urge you to take a moment to review our policies located on our website (Official Knight Online World Website - Policies) to familiarize yourself on what is and is not acceptable.
The Knight Online team is committed to preserving the integrity and fairness of the game for all players. Please be advised that, due to the nature of the violation, your account will be blocked and remained blocked until the duration of the suspension has expired.
Additionally, please note the following:
* We ask that you please remove or close any third-party applications that alter or manipulate the game client or data stream. The use of any programs (hack or cheat) is strictly prohibited. Before you launch the game, ensure you clear any of these types of programs (even if they are for other games).
* The use of an anti-virus software package is encouraged to remove any potential trojans, viruses, or mal-ware from your system.
* Please, do not divulge account and personal information to anyone. K2 Network and their employees will never request password information. To ensure safety of the account, we would advise changing your password on a regular basis.
* Only visit K2 Network approved websites. Some malicious websites may attempt to gather or log information. Be extra cautious when entering in any information on websites, especially personal information.
Should you require any further assistance, please feel free to submit another ticket. Thank you for your understanding.
Knight Online Customer Support
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