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LoGIn :((:((

This is a discussion on LoGIn :((:(( within the Tech Support forums, part of the Knight Online (ko4life.com) category; three days ago and im sill have this problem........ The account is currently in use .Would you like to disconnect ...
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  1. #1
    PierODy
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    three days ago and im sill have this problem........ The account is currently in use .Would you like to disconnect the previouse connection ?
    could someone help me pls Give ME Emile TO Gm OR admin

  2. #2
    Senior Member N4v4rr0's Avatar
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    Jan 2007
    Location
    The Netherlands
    Posts
    530

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    same problem here and a friend of mine has it too.

    Started after serverdc tuesday.

    send 2 tickets waiting for second reply first reply was standard wait a few minutes before relogging in.

    Hail ......... !

    We are aware that sometimes the server says the account is still in use and shows that you are still online even after you have logged off. Please give the server a few minutes so the system can properly log you off, and then try again. If this problem persists please contact us again so we can look further into this. Thank you for playing Knight Online.

    -Knight Online Customer Support Team

  3. #3
    KaChing
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    i cant login login website too im i banned???

  4. #4
    xanarchistx
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    You yourself cannot fix it. I submitted a ticket to CS Saying, I know someone has had this problem before, It took you over a month to fix his, so you obviously have the solution.

    In your terms of Service, you say A solution will be given within 72 hours, and I expect no less.
    This has nothing to do with client side, as I have been unable to login for almost 2 days now, It's
    clearly a host-side problem.

    Thanks,
    (Whoever)


    ^ Works if you have premium. Worked for me, I got an auto response to my first message, then Submitted this and it was fixed in less than 15 minutes after the ticket went through.

  5. #5
    KaChing
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    would that work with 3days new acc prem >.>?

  6. #6
    xanarchistx
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    I think it would have to be on the same account, I believe they can tell the difference between free premium, and purchases

  7. #7
    PierODy
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    4 dAYS and still problems ;/;/;/;/;/ wiThe LOgiN JEST TU JAKIS polak napisz mi na gadu :P 6191225

  8. #8
    xanarchistx
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    zzzzzzzzz I just posted the solution.


    I know someone has had this problem before, It took you over a month to fix his, so you obviously have the solution.

    In your terms of Service, you say a solution will be given to premium users within 72 hours, and I expect no less.
    This has nothing to do with client side, as I have been unable to login for almost 2 days now, It's
    clearly a host-side problem.

    Thanks,
    PutYourNameHere[/b]

  9. #9
    th3specialist
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    Hi ,

    I have the same problem and i cant login into the website ... how can i do ?

    thx

  10. #10
    Senior Member
    Join Date
    Jan 2007
    Location
    Finland
    Posts
    165

    Default

    Same problem here...I had dc at night and after dc i havent been able log.

  11. #11
    ManZle
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    same but I'll write a ticket now...with exact text from above

  12. #12
    PierODy
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    5 days>>>>>>>>>>>zzzzzzzzzzzzzzzzzz

  13. #13
    KaChing
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    got this answer T_T :
    Hail cansta !

    Thank you for contacting Knight Online Customer Support. I apologize that I will be unable to resolve this issue personally and must escalate this to another department. Please be assured that your ticket will be addressed as soon as possible. Should you have any other concerns, please submit another ticket with as much specific information as possible. Thank you for your patience while we work to resolve this for you.

    -Knight Online Customer Support Team

  14. #14
    Senior Member
    Join Date
    Jan 2007
    Location
    Finland
    Posts
    165

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    Got answer from Customer support:


    Hail!

    Thank you very much for alerting us to this issue! We are aware of this issue and, I can assure you that we are doing everything we can to get it fixed in a timely manner. Unfortunately, sometimes these things take some amount of time to correct. I apologize for any inconvenience that this may have caused. We appreciate your patience and understanding. Thank you for playing Knight Online and happy hunting!

    -Knight Online Customer Support Team.

    Hopefully they will fix it asap. Fingers crossed :P

  15. #15
    ManZle
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    al lot of people in knightonlineranking forums installed service pack 2 and now their game works fine again

    I'll try this now...cu later

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