I transfered from Karus to El morad well over a week from now and everything went fine except my BP lvl 61 98% still has the karus description and does not show up on my character select screen. I've lost over a weeks worth of silver premium and not to mention % I would've gained if I could play due to this problem. K2 seems to not care. I have only gotten one response back in over a week and I have sent support tickets 3 times a day. Still no progress. K2 CS sux!