I've been trying to change my pass for some time now, but ofcourse no help from CS, All I get is the same automated messege "Dear Customer, Password changes can now be done by logging into the Knight Online Website. Be sure to enter your valid Knight Online Account Name and Your Email Address. Be sure to enter a valid email. If you are not receiving any response emails regarding password requests or new account creations, please make sure to also check your SPAM or BULK folders in addition to your INBOX. Thank you for playing Knight Online! -Knight Online Support" I got this like 3 times already...it seems to me that there's something that detects the word "password" in your inqury and automatically sends that messege.....Zzz what use is that. When I enter my info (old pass/secret answer) it says the information does not match. I don't know why, maybe someone here had the same problem and got around it. HELP!!!!!!!!!!!!!!!!!!!