problems with character seal scroll

[supertec]

Hi all i bought a character seal scroll so seal a mi mage from olympia but when i tried to use it and put all the informaion the box in the right bottom said character seal scroll failed dont know if its because the problem with the seal / unseal code but i press them correctly and nothing happend i just dont know what to do and was wondering some help maybe 1 of u have the same problem and find out the solution ty .

[Danny]

Do you have gold or platinum premium?

[mjollner]

Do you have gold or platinum premium?[/b]

most likely the issue, but also you cant seal the character you are logged onto i dont thik so... just incase you didnt know :P