i send a ticket to k2, and they answer me that...
Thank you for contacting Knight Online Support. We are aware of this issue and are working very diligently to get this issue resolved in a timely manner. We apologize for any inconvenience that this may have caused.
We appreciate your patience and thank you for playing Knight Online!
Knight Online Customer Support
We look forward to hearing from you regarding our service. Should you have any questions or simply feel the need to provide us feedback, please do so by accessing the ticket submission page and selecting “Feedback” in the drop down menu.