I tried to submit a support ticket with .ksc file of bodancar and ILusiFeRI (Ares server hackers) and below is what I found on the KOL/Gamers First support site. What a joke.
KB - KOL - How do I report cheaters?
The cheat reporting system is currently disabled on our website. However, if you would still like to help in reporting cheaters to us please contact one of our GMs in-game on your server with the...
Date Updated: 08/17/2009