As many know already, many people typed their new secret password with an space wich makes you not be able to seal/unseal items. For example: 'Koko Life'.
When u choose a secret answer that is like that it just shows you how the sealing windows get closed then no light appears. I just get out of that little window try it again and the same happens.
If you try putting other secret answers it just tells u its an invalid one.
I've seen many people with this problem and when i try to reach K2 CS they send me auto tickets.
Any idea what can we do? anyone has gm contacts who can help us out? i just want those guys to change the sealing secret answer to one of the other 2 i chose wich dont have*spaces,*but*they*just*keep*requesting*me*for* payment*information*when*its*not*really*required*!
I dont have the payment information because a*friend*who*doesnt*logs*ko bought premium for me and i cant reach him i dont even have the birthday i typed in the account because i typed some random values :@
What can i do? i need to unseal my items...