Costumer support began answering? Oo

[WindWaker]

Hiya..

I got 2 replyes from CS yesterday, and actually, i dont think they just got automaticly send, here they are :

We apologize for the inconvenience as we are unable to perform any character editing. Unfortunately technology in Knight Online has not progressed to a level that will support plastic surgery, and also unfortunately barbershops. If you would like to have this feature in game please feel free to post on our forums. Thank you for your continued interest in Knight Online.
-Knight Online Customer Support Team

-------------------------------------------

I’m sorry that I will be unable to resolve this issue personally and must escalate this to another department. Please be assured that your issue will be resolved as soon as possible. Should you have any other concerns, please submit another ticket. Thank you for your patience while we work to resolve this for you.
-Knight Online Support Team

[Shurt]

Tbh, i think they were stressed with RoFD the past few weeks (yes that doesn't explain the rest of the time, i know) and now they can begin to focus on CS.

[WindWaker]

Cud be, well thats only nice, these 2 answers i got within 2 hours =O

[thanatos]

lol are those fakez ? , babashop and plastic surgery? :unsure: :blink:

[WindWaker]

theyre real XD i cud send u a ss

[NaturalBornKillah]

got the same exact msg when i sent a ticket about my CS

the "I’m sorry that I will be unable to resolve this issue personally and must escalate this to another department. Please be assured that your issue will be resolved as soon as possible. Should you have any other concerns, please submit another ticket. Thank you for your patience while we work to resolve this for you.
-Knight Online Support Team"

copy / paste msgs ftw !

lame ass company zzz

PS: still hanvt got my chitin shield back

[WindWaker]

Ah =/

And i just thought they began answering, anyway... the first message it got looks "real" XD

[the_man_slayer]

http://www.ko4life.com/forums/viewtopic.php?t=35560

[TeaBagging]

yeah they changed my seecret question :wub:

[SpaceFlower]

i reported missing trina from gold prem
- first answer in 4 hours
- trina recieved in 15 hours

[Tweety]

they answered me too and i still cant believe them

"Hail ____

We are very sorry for hearing that. We will fix your character.

Again, we are very sorry.""

wanna believe that they gonna help me but..

[WindWaker]

i hope theyl help u =(

Then again, wud be better if u pmed the admin on the official forums XD she cares more than cs -.-

[sub]

Took me 8 CS tickets for them to respond 2 weeks later . And they say 'We are sorry however we are unable to provide you with any assistance at this time as we are only able to support paid users. Thank you.'

Well 2 weeks ago when i asked for help i was premium with 12 days left :angry:

[Suicune]

You asked them to edit your character or what

I see " character editing " and "barbershop" sounds like babashop/ fathershop

[WindWaker]

I asked them to make my male orc mage to a female, cuz they did that to a friend of me >.<

but they refuses to do it to mine =(